The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  •  

    IF YOU ARE HAVING ANY EYE DISCOMFORT, WATERING, VISION CHANGE OR REDNESS, REMOVE YOUR LENSES IMMEDIATELY AND CONSULT YOUR EYE CARE PROFESSIONAL BEFORE WEARING YOUR LENSES AGAIN.

    Any materials provided on this web site are for informational purposes only.  Always follow your eye care professional's instructions for the proper use and care of your contact lenses and have your eyes examined regularly.



  • Copyright
  •  

    Copyright © 2005-2010 Gene E. Wyll, M.D., P.A. doing business as Gene Wyll, M.D.  All rights reserved.  We or our content providers own all of the content on our web site, including text, customized graphics, photographs, music, data, images, audio and video clips and software.  This property is protected by U.S. and international copyright laws.  In addition, the manner in which we have compiled, arranged and assembled our content is protected by worldwide copyright laws and treaty provisions.

    You may use the content on our web site only for your own personal, non-commercial shopping and information purposes.  Copying, publishing, broadcasting, modification, distribution and transmission in any way without the prior written consent of Gene Wyll, M.D. is strictly prohibited.  Gene Wyll, M.D. reserves title and full intellectual property rights for materials downloaded or otherwise received from this web site.  We hereby grant you permission to download, print and store selected portions of our content (as defined below).  However the copies must be for your own personal and non-commercial use, you cannot copy or post the content on any network computer or broadcast it in any media, and you cannot alter or modify the content in any manner.  You also may not delete or change any copyright or trademark notices.



  • Trademarks
  •  

    Gene Wyll, M.D. as well as other names, button icons, text, graphics, logos, images, designs, titles, words or phrases, audio clips, page headers and service names used on this web site are the trademarks, service marks, trade names or other protected intellectual property of Gene Wyll, M.D. or its subsidiaries.  They may not be used in connection with any third party products or services.  All other brands and names are the property of their owners.



  • Use Of Site
  •  

    The use of this site is governed by the Terms and Conditions of Use set forth below and elsewhere on the site as indicated.  For terms governing shipping, returns and payments, please refer to our _____ page.  Please read the Terms and Conditions of Use.  If you do not agree to these Terms and Conditions of Use, you may not use the site.  Gene Wyll, M.D. reserves the right, at any time without notice, to modify, alter or update this Disclaimer and these Terms and Conditions of Use, and you agree to be bound by such modifications, alterations or updates.



  • Privacy Policy
  •  

    Our store maintains a strong commitment to your privacy.  Gene Wyll, M.D. considers the responsible use of personal information to be a critical element in enabling the internet to reach its potential as a serious tool for personal and professional activities.  As the internet changes our lives in a number of ways, Gene Wyll, M.D. is committed to respecting your privacy.

    In general, you can visit Gene Wyll, M.D. without telling us who you are or revealing any personal information about yourself.

    There are times, however, when we may need information from you, such as your name, home or business address and e-mail address.  Gene Wyll, M.D. will seek to let you know before we collect any personal information from you over the Internet.  Some examples of when we may need information are if you choose to purchase a product directly from Gene Wyll, M.D.com web sites, subscribe to the info messenger notification service, or when you register.  When you choose to give us personal information over the Internet that we may request, Gene Wyll, M.D. will endeavor to let you know how we will use this information.  Gene Wyll, M.D. will also seek to take appropriate steps to protect the information you share with us, including using appropriate technology for credit card data used in electronic commerce transactions.

    When Gene Wyll, M.D. receives information about your session or about you, we may use it for research or to improve our site and the services we offer you.  We will ask you if you want us to use that information to continue contact with you by Gene Wyll, M.D.com via e-mail or other means, for example, to send you new product information or notification of special offers.  If you do not want us to contact you, you can choose to "opt out" and Gene Wyll, M.D. will endeavor to respect your wishes.

    In general on Gene Wyll, M.D., IP addresses (the Internet address of a computer) are logged to track a user's session while the user remains anonymous.  We analyze this data for certain trends and statistics, such as which parts of our site users are visiting and how long they spend there.  In general, we do not link your IP addresses to anything personally identifiable to you, except in the cases of certain personalized subscription services (such as Active Answers), which utilize session data to improve the service.  In those limited cases where session information is not anonymous, Gene Wyll, M.D. will provide notice of the practice and an opportunity to "opt out."

    Some Gene Wyll, M.D. web pages use "cookies," which are small files that may be placed on your hard disk for record-keeping purposes.  A cookie helps us remember who you are.  It is like when someone frequently visits a certain store, the clerk may not know the customer by name, but recognizes the customer and knows some of that customer's preferences.  Similarly, cookies can make your subsequent visits to the web page simpler and more seamless.  You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.  (However, by not accepting cookies, some web pages may not display properly or you may not be permitted to access certain information.)

    In areas of the Gene Wyll, M.D. web site which may be of particular interest to children, we will do our best efforts not to collect personal information from those identifying themselves as age 17 or under.  Gene Wyll, M.D. encourages parents to take an active role in their children's use of the Internet and to spend time online with their children.  Children may ask their parents to submit a request for information on their behalf.

    If you have any questions or comments about our privacy practices, would like to stop receiving information from Gene Wyll, M.D., or would like to correct or update information provided to Gene Wyll, M.D. via its web site, please contact Gene Wyll, M.D. by sending an email.

    Security Policy

    Gene Wyll, M.D. places the highest possible priority on online security.  We know that the security of your personal information is of the utmost importance.  We are dedicated to ensuring that your personal information is safeguarded.

    Our system uses the industry standard for encryption technology - Secure Sockets Layer (SSL).  This encryption allows us to create a secure transaction environment.  Our Secure Checkout mode locks all information passed from Gene Wyll, M.D. to you in an encrypted envelope.  This makes it very difficult for any unauthorized party to intercept the transmission or decipher them.  SSL technology is compatible with most browsers; including Netscape, Internet Explorer, AOL, Web TV and Firefox.

    Your personal information resides in a database behind a firewall.  It cannot be accessed without the proper authorization.

    We educate all of our customer serve representatives on our current security and privacy practices.  They will never ask you for your user name or password.



  • Warranties
  •  

    WE PROVIDE CONTENT ON THIS WEB SITE AS A SERVICE TO YOU, OUR CUSTOMER.  OUR WEB SITE CANNOT, AND DOES NOT, CONTAIN INFORMATION ABOUT ANY AND ALL MEDICAL CONDITIONS.  IT MAY NOT CONTAIN ALL INFORMATION THAT IS APPLICABLE TO YOUR PERSONAL CIRCUMSTANCES.  THE CONTENT IS NOT INTENDED FOR DIAGNOSIS AND SHOULD NOT BE USED AS A SUSTITUTE FOR CONSULTATION WITH YOUR PHYSICIAN, THE CONENTS OF THIS WEB SITE, THE SERVER THAT MAKES IT AVAILABLE, AND THE SERVICES AND PRODUCTS WE PROVIDE ON OUR WEB SITE, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY.  Gene Wyll, M.D. EXPRESSLY DISCLAIMS LIABILITY FOR TECHNICAL FAILURES (INCLUDING HARDWARE OR SOFTWARE FAILURES), INCOMPLETE, SCRAMBLED OR DELAYED COMPUTER TRANSMISSIONS, AND/OR TECHNICAL INACCURACIES, AS WELL AS UNAUTHORIZED ACCES OF USER TRANSMISSION BY THIRD PARTIES.

    TO THE FULL EXTENT NOT PRECLUDED BY APPLICABLE LAW, Gene Wyll, M.D. THEIR MEDICAL PRACTICE, MEDICAL ADVISORS, SUPPLIERS, CONSULTANTS, DIRECTORS AND EMPLOYEES (COLLECTIVELY THROUGHOUT, "Gene Wyll, M.D.") DISCLAIM AND EXCLUDE ALL WARRANTIES WITH RESPECT TO ALL SERVICES, INFORMATION AND/OR PRODUCTS CONTAINED ON THIS WEB SITE OR LINKED HERETO (COLLECTIVELY THROUGHTOUT, "CONTENT"), EXPRESS, IMPLIED OR STATUTORY.  THIS DISCLAIMER INCLUDES, BUT IS NOT LIMITED TO, ANY AND ALL WARRANTIES OR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, Gene Wyll, M.D. DOES NOT WARRANT THAT ITS WEB SITE WILL OPERATE WITHOUT ERROR, THAT DEFECTS WILL BE CORRECTED OR THAT THIS SITE OR THE SERVER MAKING IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, PRICE AND AVAILABILITY CONTENT, AS WELL AS OTHER CONTENT CONTAINED IN THE WEB SITE OR ACCESSIBLE THERE FROM, IS SUBJECT TO CHANGE WITHOUT NOTICE.

    THE Gene Wyll, M.D. WEB SITE INCLUDES CONTENT PROVIDED BY THIRD PARTIES AND YOU, OUR CUSTOMER.  Gene Wyll, M.D. IS A DISTRIBUTOR OF SUCH CONTENT AND NOT ITS PUBLISHER.  Gene Wyll, M.D. EDITORIAL CONTROL OF SUCH CONTENT IS THE SME AS THAT OF A PUBLIC LIBRARY OR NEWSSTAND.  OUR THIR PARTY SUPPLIERS MAY EXPRESS CERTAIN OPINIONS OR PROVIDE CERTAIN INFORMATION AND OFFERS.  Gene Wyll, M.D. MAKES NO WARRANTIES AS TO THE COMPLETENESS, ACCURACY, TIMELINESS, OR RELIABILITY OF INFORMATION OR OFFERS SUPPLIED BY THIRD PARTIES AND PUBLISHED BY Gene Wyll, M.D.  Gene Wyll M.D. DOES NOT GUARANTEE OR WARRANT THE PERFORMANCE OF ANY THIRD PARTY, INCLUDING ANY SUCH THIRD PARTY'S CONFORMANCE TO ANY LAW, RULE, REGULATION OR POLICY.

    Gene Wyll, M.D. DOES NOT WARRANT THAT INFORMATION, SERVICES AND PRODUCTS CONTAINED IN THIS WEB SITE WILL SATISFY YOUR REQUIREMENTS OR THAT THEY ARE ERROR OR DEFECT-FREE.  BEFORE USING ANY PRODUCT, YOU SHOULD CONFIRM ANY INFORMATION OF IMPORTANCE TO YOU ON THE PRODUCT PACKAGING.  YOU ASSUME RESPONSIBILITY FOR THE ACCURACY, APPROPRIATENESS AND LEGALITY OF ANY INFORMATION YOU SUPPLY Gene Wyll, M.D.  THIS WEB SITE IS OPERATED IN THE STATE OF TEXAS, UNITED STATES OF AMERICA AND Gene Wyll, M.D.MAKES NO WARRANTY OR REPRESENTATION THAT CONTENT IS APPLICABLE OR APPROPRIATE FOR USE IN OTHER LOCATIONS.

    Gene Wyll, M.D. RESERVES THE RIGHT TO LIMIT QUANTITIES ON ALL ITEMS.  EACH ADVERTISED ITEM MUST BE READILY AVAILABLE FOR SALE, UNLESS SPECIFICALLY NOTED ON Gene Wyll, M.D.  Gene Wyll, M.D. WILL ISSUE A BACK ORDER FOR ITEMS THAT ARE OUT OF STOCK.

    BY YOUR USE OF THIS WEB SITE, YOU ACKNOWLEDGE THAT SUCH USE IS AT YOUR SOLE RISK, INCLUDING RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH THIS WEB SITE.

    Limitation of Liability

    AS PARTIAL CONSIDERATION FOR YOUR ACCESS TO OUR WEB SITE AND USE OF ITS CONTENT, YOU AGREE THAT Gene Wyll, M.D. IS NOT LIABILE TO YOU IN ANY MANNER WHATSOEVER FOR DECISIONS YOU MAY MAKE OR YOUR ACTIONS OR NONACTIONS IN RELIANCE UPON THE CONTENT.  YOU ALSO AGREE THAT THE AGGREGATE LIABILITY OF Gene Wyll, M.D. ARISING FROM OR RELATED TO YOUR USE AND ACCESS, REGARDLESS OF THE FORM OF ACTION OR CLAIM (FOR EXAMPLE, CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY, PROFESSIONAL MALPRACTICE, FRAUD OR OTHER BASES FOR CLAIMS), IS LIMITED TO THE PURCHASE PRICE OF ANY ITEMS YOU PURCHASED FROM Gene Wyll, M.D. IN THE APPLICABLE TRANSACTION.  Gene Wyll, M.D. SHALL NOT IN ANY CASE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES EVEN IF Gene Wyll, M.D.HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND.  IF YOU ARE DISSATISFIED WITH OUR WEB SITE OR ITS CONTENT (INCLUDING TERMS OF USE), YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING OUR WEB SITE.  BECASUE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SUCH LIMITATION MAY NOT BE APPLICABLE TO YOU.



  • Return Policy
  •  

    Gene Wyll, M.D. guarantees (after confirmation by your eye care practitioner) that you will receive the exact contact lenses that you specified in your order.  Your lenses will arrive from the manufacturer in sterile sealed packaging or your purchase will be refunded.  If within 30 days of placing your order the product is found unsatisfactory all unopened boxes may be returned for a full refund.  Your original shipping, handling or return shipping charges will not be refunded.

    How to Return Your Order:

    Print the _________  Please complete the form in its entirety and include it with your return.

    You must include either the Original Packing Slip or a copy of the Original Packing Slip and the completed Return Form with the lenses.

    Please make sure we have your name, address and contact information either telephone and/or email so that we can contact you to confirm receipt of your return.

    Re-pack and seal the unopened contact lens boxes or vials for return.  If possible, use the box in which you received your order.

    Mail the package to:

    Gene Wyll, M.D.
    Contact Lens Return
    610 North Coit
    Suite 2115
    Richardson, Texas 75080
    • We do not assume responsibility for lost, damaged or misdirected returns during shipment.
    • We recommend that you ship all returns via traceable insured mail for your protection.
    • All Custom Lenses, Novelty or Made-to-Order lenses cannot be returned, canceled, or exchanged.
    • Shipping and Handling charges are not refundable.
    • Please be patient, it may take up to 6 weeks to complete your return.
    • Contact Lenses are an FDA regulated product and are classified as a Class III device.  Federal law prohibits Gene Wyll, M.D. from accepting opened products for return, refund or exchange unless a product defect exists, as determined by the manufacturer.

    If you have any questions please contact our Contact Lens Department for additional assistance.

     



  • Miscellaneous
  •  

    Reselling

    You are absolutely prohibited from reselling in any manner any products you purchase from Gene Wyll, M.D., whether you purchased through the web site or by any other means.

    Your Account

    If you use this web site, you are responsible for maintaining your customer number, confidentiality of your account and other related login and account information and for restricting access to your computer and you agree to accept responsibility for all activities that occur under your account or password.  You agree to immediately notify us of any unauthorized use of your customer number or account or any other breach of security.  In consideration of your use of this web site, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the forms for your account, prescription and other information (the "Account Information") and (b) maintain and promptly update the Account Information to keep it true, accurate, current and complete.  If you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account and refuse any and all current and future use of this web site.  Account Information and certain other information about you are also subject to our Privacy Policy.  We reserve the right to refuse service, terminate accounts, remove or edit content or cancel orders at our sole discretion.

    Important Information

    Acuvue Brand Contact Lenses

    ACUVUE® Brand Contact lenses are available by prescription only for vision correction.  An eye care profession will determine whether contact lenses are right for you.  Although rare, serious eye problems can develop while wearing contact lenses.  To help avoid these problems, follow the wear and replacement schedule and lens care instructions provided by your doctor.  Do not wear lenses, if you have an eye infection, or experience eye discomfort, excessive tearing, vision changes, redness or more eye problems.  If one of these conditions occurs, contact your eye doctor immediately.  For more information on proper wear, care and safety, talk to your eye care professional and ask for Patient Instruction Guide, call 1-800-843-2020 or visit acuvue.com for additional information.

    ACUVUE® 2 Colours™ Brand Contact Lenses are available with and without vision correction, so even people without a need for vision correction can wear them once they complete an eye exam, are properly fitted and have had the lenses prescribed by an eye care professional.  Although rare, serious eye problems can develop while wearing contact lenses.  To help avoid these problems, follow the wear and replacement schedule and lens care instructions provided by your doctor.  Do not wear lenses, if you have an eye infection, or experience eye discomfort, excessive tearing, vision changes, redness or more eye problems.  If one of these conditions occurs, contact your eye doctor immediately.  For more information on proper wear, care and safety, talk to your eye care professional and ask for Patient Instruction Guide, call 1-800-843-2020 or visit acuvue.com for additional information.

    1-Day Acuvue® Moist® is the only daily disposable lens with LACREON™ Technology, which permanently embeds a water-holding ingredient, similar to that found in natural tears, into the proven etafilcon A contact lens material.

    HYDRACLEAR® is the brand name of Johnson & Johnson Vision Care, Inc. for its proprietary technology that brings together remarkable moisture-rich wetting agent with high-performance base materials to form clear, wettable lenses resulting in a unique, silky, soft feel.

    HYDRACLEAR® Plus is the brand name of Johnson & Johnson Vision Care, Inc. for the next generation of its proprietary technology that allows a higher volume of a moisture-rich wetting agent in a new, state-of-the-art formulation.  This creates a more wettable, ultra smooth contact lens, especially for challenging environments that can make eyes feel dry.

    ACUVUE®, ACUVUE® OASYS™, ACUVUE® ADVANCE®, 1-DAY ACUVUE®, 1-DAY ACUVUE® MOIST®, HYDRACLEAR®, LACREON™, ACUVUE® 2™, ACUVUE® 2 COLOURS™ are trademarks of Johnson & Johnson Vision Care, Inc.

    CIBA Vision Corp.

    Contact lenses, even if worn for cosmetic reasons, are medical devices that must only be worn under the prescription, direction and supervision of an eye care practitioner.  Ask your eye care practitioner for complete wear, care and safety information.  Serious health problems may occur as a result of sharing contact lenses. 

    Results may vary on All Focus® DAILIES® Sphere, Toric and Progressives.

    CIBA® Vision Corp. Brand Contact lenses are available by prescription only for vision correction or cosmetic wear.